Get live chat on your website in 3 simple steps
No complex setup. No new software to learn. Just connect your website to Telegram and start chatting with customers in minutes.
Create your workspace
Start a conversation with our Telegram bot and create your business workspace in under 60 seconds. Name your business, customize your branding, and you’re ready to go – no forms, no verification delays.
Add the widget to your website
Start receiving chats
When a visitor starts a chat on your website, you get an instant notification in Telegram Mini app and chats. Click to open the conversation and reply directly from Telegram just like messaging a friend.
Frequently asked questions
Do I need coding skills to set up Nimpo?
Not at all. You simply copy a single line of code from the Telegram Mini App and paste it into your website’s HTML. If you can paste text, you can install Nimpo – no programming knowledge required whatsoever.
What happens when multiple team members are online?
New chats automatically distribute to available operators. The first person to see the notification can claim it with one tap. You can also transfer chats to specialists or collaborate with internal notes without the customer seeing anything.
Can visitors tell they're chatting through Telegram?
No. From their perspective, it’s just a normal chat widget on your website. They have no idea you’re replying from Telegram – it looks and feels like any professional live chat experience with instant responses.
What if I'm busy with a customer when a chat comes in?
You can set your status to busy or offline, and new chats will route to other available operators. If everyone’s offline, visitors can still leave messages that you’ll see when you’re back, just like voicemail for chat.
How do I switch between different client workspaces?
Does the chat widget slow down my website?
No. The widget loads asynchronously, meaning it doesn’t block your page from rendering. Your website loads at full speed, and the chat widget appears a moment later without affecting performance or user experience.